account suspended

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    Chau Tran
    Asked on October 22, 2020 at 01:13 PM

    Hi,

    I got the same issue as Sheik as I cannot login into my account. It said my IP has been banned and my form has been disabled. Please have a check on my account and reactivate it ASAP.

    Thank you!

  • Profile Image
    JohnRex
    Answered on October 22, 2020 at 01:31 PM

    Apologies for this inconvenience. We have reactivated the account now. Please try logging in again and let us know if you still receive the same message.

  • Profile Image
    Chau Tran
    Answered on October 22, 2020 at 02:28 PM
    Thank you! I've had access to my account.
    Vào Th 6, 23 thg 10, 2020 vào lúc 00:31 JotForm đã
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