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phoveyAsked on October 22, 2020 at 4:02 PM
Hello
I cannot send my form to the group that I have sent to previously. I am a Bronze customer and my data has not reached its limits according to my account.
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John Support Team LeadReplied on October 22, 2020 at 10:32 PM
We have a rule which limits the number of emails to be sent out. This is so no malicious users create a form and start sending spam emails.
For free accounts, we allow only 20 email notifications to be sent out per hour. For paid accounts, they are allowed to send 100 notifications.
This is total emails. If you need to email the form to more addresses, I would recommend sending the emails directly from your email account/address.
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John Support Team LeadReplied on October 22, 2020 at 10:32 PM
We have a rule which limits the number of emails to be sent out. This is so no malicious users create a form and start sending spam emails.
For free accounts, we allow only 20 email notifications to be sent out per hour. For paid accounts, they are allowed to send 100 notifications.
This is total emails. If you need to email the form to more addresses, I would recommend sending the emails directly from your email account/address.