I can't get a hidden area to show up on the actual form after unhiding it

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    Karyn_LaRocca
    Asked on October 22, 2020 at 04:30 PM

    Hello,

    I am using one of your templates and I can't get a hidden area to show up on the actual form after unhiding it. Can someone please help me with this?

    Thank you!

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    Jed_C
    Answered on October 22, 2020 at 10:57 PM

    May I know which field are you tryin to unhide? You can actually remove the conditions that hides the fields. Just go to https://www.jotform.com/build/202955906586165/settings/conditions and you should see the lists of conditions that show and hide.

    You can select them all and choose disable if you won't be using them all.

    1603421948_5f9246fccee49_The Easiest Onl

    Let us know if you have any questions or if you need further assistance.

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    Karyn_LaRocca
    Answered on October 22, 2020 at 11:28 PM
    Date of birth for all passengers
    Karyn LaRocca
    Owner
    Charming Voyages Travel
    480-330-4772
    ________________________________
    ...
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    Sonnyfer
    Answered on October 23, 2020 at 04:52 AM

    Thanks for providing the requested information.

    You can go to your FORM SETTINGS > CONDITIONS > Click the Pencil Icon of each condition that has "Show Traveller Date of Birth" and then delete the "Date of Birth" field.. Please refer to the screenshot below:

    1603443061_5f92997502547_

    Give it a try and let us know if you need further assistance.

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    Karyn_LaRocca
    Answered on October 23, 2020 at 06:28 PM
    I did that but it is still not working...
    ...
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    Sonnyfer
    Answered on October 23, 2020 at 07:41 PM

    Hi again - I revisited your form It seems there are still conditions that function to only "Show Date of Birth" when the full name is filled. Kindly delete them to show the field upon form load.

    1603496206_5f93690e11d23_

    Below is how your form would behave afterward:

    1603496449_5f936a0179d40_b.gif

    Let us know if you need further assistance.