form payment fail square integration

  • Profile Image
    seancareymusic
    Asked on October 22, 2020 at 06:06 PM

    My client tried to use my form to pay our registration fee, but got the following message:


    Sqaure Payment Error

    Access token is missing. Please contact form administrator.



    What does this mean?

  • Profile Image
    Vick_W
    Answered on October 23, 2020 at 12:03 AM

    Hi there,

    I've checked your form and looks like the Square integration is not complete yet. You need to do the following to complete the integration.

    1. Connect your Square account.
    2. Change "MODE" to "LIVE MODE"
    3. Add a business location.

    Currently here is how the integration is looking.

    1603425761_5f9255e10d92c_

    Let us know if you need further assistance.

    Thanks.