I do not get an email form JotForm when I use the forgot password using The username Bobstirling. When I log in Bobstirling using a suspected password

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    Bob Stirling 
    Asked on October 22, 2020 at 07:24 PM
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    ashwin_d
    Answered on October 23, 2020 at 03:12 AM

    I did check your account and did not find any issue with that. You should be able to sign in to your account with a valid password.

    I also checked your account logs and there is no attempt to reset your account password. I have gone ahead and initiated the password reset process from here. Please check your email inbox and see if you have received password reset instructions email successfully or not.

    Do get back to us if you have still not received password reset email.