iFrame Embedded Form Says "Undefined"

  • KristenAffinity
    Asked on October 22, 2020 at 8:11 PM

    Hello,

    My Forms are displaying as "undefined" and will not allow people to sign them. As far as I can tell I have no exceeded the limit of 100 forms signed this month, and do no know what else to do. Please help.


    Kindly,

    Kristen

    Page URL: https://www.72aquatics.com/service/forms-and-waivers/
  • Patrick_R
    Replied on October 23, 2020 at 4:13 AM

    Hello Kristen! I didn't encounter any "undefined" errors but your forms are not properly embedded on your website, scrolling is not working (as shown in the screencast below).

    1603440788 5f92909427ff1 Screencast 2020 Screenshot 10

    The iFrame embed code that you're using is not complete. Please use the complete iFrame embed code by following these instructions: getting-the-form-iframe-code

    In case of any issues, feel free to write back to us.

    Thank you!