What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Technical Errors

    Asked by zenergycom on September 06, 2013 at 09:39 AM

    We recieved a lot of submissions in one day -- I was wondering if there have been server errors and this is why all submissions came at once?

     

     

    Thanks,

     

     

    Tessa Ferrier

    Submissions thanks all submissions
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 06, 2013 at 10:03 AM

    Hi Tessa, May I ask which Form or Forms of yours that this is happening on? Did this just happen today or when did it happen? Also, are you referring to the Submissions themselves or was it your Email Notifications?

    To my knowledge I don't know of us having any issues with anything lately other then a previous problem which caused users to have some submissions stuck as " unread " after viewing them. But that was fixed as of awhile ago. I will check again with our Dev Team though just in case.