picture extensions

  • Profile Image
    Asked on October 22, 2020 at 11:02 PM

    Hi I am having trouble with the file extensions on my form, when I just have jpg it works fine and then when I add others it says they're not allowed when I test the form through my website. I have seperated them with a comma to no avail. can you shed some light on this please


  • Profile Image
    Answered on October 23, 2020 at 08:05 AM

    Hello Carl,

    I did clone your form to see the problem. You should separate each format with a comma and don't include the leading dots/periods (e.g. type pdf instead of .pdf) while listing the formats.

    1603453852_5f92c39c04ed6_Screen Shot 2021603453850_5f92c39ab0d22_Screen Shot 202

    Formats should be listed as below:


    You could also use * asterisk to allow all file types.

    For more information, please check this guide:

    How to Change the Allowed File Types in the Upload Field

    Let us know If you have further assistance