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intellicardusaAsked on October 23, 2020 at 1:03 AM
I ma not sure why but, one of my forms (link below) seems to have a problem where the person who is receiving the form does not see persons name (attached photo) I see it on the form when its submitted but when its emailed the name doesnt show up.
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Sam_GReplied on October 23, 2020 at 6:00 AM
Hi Intellicardusa,
Thank you for contacting Support.
I cloned and tested your form and the name is showing as expected.
May we confirm if this is happening to a specific user only?
Can we send a test submission to your form?
I have also cleared your form cache from the server.
Let us know if the issue persists.
We will wait for your response.
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intellicardusaReplied on October 23, 2020 at 7:17 AM
Thanks for the response. I actually fixed it right after I sent the email. For some reason when it said full name but there were two boxes (First and Last) it wasnt working, so I created a short text box and that seemed to correct the issue