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Robert_NewmanAsked on October 23, 2020 at 2:03 AM
Hey guys,
I am really not sure where this issue stems from or how to solve it. Whenever somebody reaches the final page of our form, they are shown this code error. There is no custom code here, so I don't know why a coding error would pop up. Would you guys be able to clarify?
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Robert_NewmanReplied on October 23, 2020 at 2:26 AM
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Girish JotForm SupportReplied on October 23, 2020 at 6:43 AM
This error looks like an issue with the PayPal Business payment field.
Could you disconnect the payment field and reconnect to PayPal and check, please?
If that does not work, could you first download your current submissions received for this form, then delete the PayPal Business payment field and add the PayPal Checkout payment field into the form?
Here is how you can download your existing submissions: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf
Do test and let us know the update.