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    I can't get conditional logic to work for two questions.

    Asked by smileymedia1 on September 06, 2013 at 12:53 PM

    Here is my form: http://form.jotform.co/form/32464996459876?

    The questions "How old are you?" and "Are you a US Citizen?" are always showing up on my form even though the conditional logic I have set for them says not to show unless another action has been taking. These 2 questions have an image associated, which are respectively "Image - 3" and "Image - 14".

    Here is the conditional logic I have set for "How old are you?"

    How old are you? - Conditional Logic


    Here is the conditional logic I have set for "Are you a U.S. Citizen?"

    Which country do you reside? - Conditional Logic


    Can you help me figure out what is wrong and how to fix it?

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    JotForm Support

    Answered by EltonCris on September 06, 2013 at 02:29 PM


    That's due to condition priorities which conflicts other conditions. You should try re-constructing those conditions that's called twice. Try moving the other condition on top of it if you'd like to prioritize a condition. You can also create another condition and put it at the top of all the conditions. Like if a field is not filled, hide "How old are you?" field. Honestly I am having a little difficulties understanding your conditions. I'm not sure as to why you're hiding a field once it's filled in, I'm afraid it won't capture any data anymore since the filled field is hidden thru condition.

    Kindly review. Thanks!