file name in egnyte is not set correctly

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    Asked on October 23, 2020 at 07:44 AM

    I have a form integrated to Egnyte and it goes to the correct folder, I also currently have it set up to be emailed to myself but don't really want to have to.

    The PDF file attached to my email has the correct file type as set in the form setting, but the file saved in Egnyte is a 19 character number that is not any of the answers filled in within the form. Is there a reason the file name in egnyte is not set correctly or where can i set it?

    This is a re-post of a comment on How to Integrate JotForm with Egnyte

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    Answered on October 23, 2020 at 10:39 AM


    The 19 character number file name you see in Egnyte is actually the Submission ID. See images below.

    Submission ID as seen on Submissions


    File uploaded in Egnyte1603463754_5f92ea4a95786_23.png

    The submission PDF name is always based on the submission ID.

    Let us know if you need further assistance.

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    Answered on October 23, 2020 at 11:41 AM

    Am I correct in understanding that while you can specify the file name for a PDF file attached to an email it is not possible that you can specify the file name that will be be integrated with Egnyte, and this has to be the submission ID.

    if I want to have the pdf named in relation to a detail in the form then i will either have to have them emailed to myself and filed manually, or automatically filed on Egnyte but then re named manually?

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    Answered on October 23, 2020 at 03:49 PM


    At the moment is not possible to customize the name of the PDF file on the Egnyte integration, just the folder name.

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!