Jotform API returning empty answers

  • Profile Image
    babaservices
    Asked on October 23, 2020 at 09:54 AM

    Hi I have created one form and I'm submitting the data through the form. I have a website where I'm showing the submitted response by calling the GET form submission API of Jotform. The API is returning empty answers and hence I'm not able to show the result.


    Sample request

    https://api.jotform.com/submission/4792691596753151944?apiKey=b87a8****9a85f


    Response

      "answers": {

       "1": {

        "name": "createFinancial",

        "order": "1",

        "text": "CREATE FINANCIAL RESULTS ",

        "type": "control_head"

       },

       "11": {

        "name": "companyInformation",

        "order": "2",

        "text": "COMPANY INFORMATION",

        "type": "control_head"

       },

       "95": {

        "name": "email",

        "order": "6",

        "text": "Email",

        "type": "control_email"

       },

       "96": {

        "name": "companySecretary96",

        "order": "12",

        "text": "COMPANY SECRETARY \/ DIRECTOR INFORMATION",

        "type": "control_head"

       },

  • Profile Image
    Ariel_P
    Answered on October 23, 2020 at 01:00 PM

    Hi,

    Our apologies for the inconvenience. Unfortunately, there's an ongoing issue with the API. Our development team is working on fixing it as soon as possible.

    We will notify you once we have an update on this.

    We appreciate your patience.

  • Profile Image
    Kiran
    Answered on October 23, 2020 at 01:28 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary technical issue with the database and there was a delay. However, it should be fixed by now. Please check again and let us know if you still notice any issue. We will be happy to take a look again.

    Thank you!