Can not load forms

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    Asked on October 23, 2020 at 11:13 AM

    I can see new submissions but when I click on them the box is just grey. No forms load.

  • Profile Image
    Answered on October 23, 2020 at 02:40 PM


    We apologize for the inconvenience.

    Since HIPAA Compliance is enabled on your account, we are not able to check submissions. Could you please kindly take a screenshot of the error screen and post it here by following this guide below:

    How to Post Screenshots to Our Support Forum

    Meanwhile, you may clear your browser's cache and check again.

    Thank you!