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parshindentalAsked on October 23, 2020 at 11:13 AM
I can see new submissions but when I click on them the box is just grey. No forms load.
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Niko_NReplied on October 23, 2020 at 2:40 PM
Hi,
We apologize for the inconvenience.
Since HIPAA Compliance is enabled on your account, we are not able to check submissions. Could you please kindly take a screenshot of the error screen and post it here by following this guide below:
How to Post Screenshots to Our Support Forum
Meanwhile, you may clear your browser's cache and check again.
Thank you!