How can I get my form to display properly?

  • Profile Image
    Hal_Coopersmith
    Asked on October 23, 2020 at 11:16 AM

    I can't find any way to fix this. It's the payment section on our form. On the editor and our website it shows up one way, but when I go into the advanced editor to try and fix it, it shows up correctly (attached screenshot).


    We want it showing up like the one column, clean look, but it shows up with a jumbled two column.1603466155_5f92f3abbd84b_89b95b4d-4830-4

  • Profile Image
    Ariel_P
    Answered on October 23, 2020 at 02:52 PM

    Hi there,

    Thank you for reaching out to us.

    I wasn't able to find any JotForm form on the link www.rezcueme.com/register you provided.

    For us to better assist you, please share with us the URL of the page where the form is embedded.

    Looking forward to your response.

  • Profile Image
    Hal_Coopersmith
    Answered on October 23, 2020 at 03:21 PM
  • Profile Image
    roneet
    Answered on October 23, 2020 at 10:50 PM

    I am seeing your form on the website like this:

    1603507602_5f939592c3f19_

    The form is correctly displayed at our end.

    I see you have used the Javascript method to embed the form on the website. Sometimes script method causes conflict between the website and the form.

    Could you please re-embed the form using the iFrame code and let us know how it goes.

    Guide:https://www.jotform.com/help/148-getting-the-form-iframe-code

    Do let us know if you have further questions.

    Thanks.