How can I get my form to display properly?

  • Hal_Coopersmith
    Asked on October 23, 2020 at 11:16 AM

    I can't find any way to fix this. It's the payment section on our form. On the editor and our website it shows up one way, but when I go into the advanced editor to try and fix it, it shows up correctly (attached screenshot).


    We want it showing up like the one column, clean look, but it shows up with a jumbled two column.1603466155 5f92f3abbd84b 89b95b4d 4830 4 Screenshot 10

    Jotform Thread 2651849 Screenshot
  • Ariel JotForm Support
    Replied on October 23, 2020 at 2:52 PM

    Hi there,

    Thank you for reaching out to us.

    I wasn't able to find any JotForm form on the link www.rezcueme.com/register you provided.

    For us to better assist you, please share with us the URL of the page where the form is embedded.

    Looking forward to your response.

  • Hal_Coopersmith
    Replied on October 23, 2020 at 3:21 PM

    Hi,


    Please look at https://rezcueme.nylaunchpod.com/start

  • roneet
    Replied on October 23, 2020 at 10:50 PM

    I am seeing your form on the website like this:

    1603507602 5f939592c3f19 Screenshot 10

    The form is correctly displayed at our end.

    I see you have used the Javascript method to embed the form on the website. Sometimes script method causes conflict between the website and the form.

    Could you please re-embed the form using the iFrame code and let us know how it goes.

    Guide:https://www.jotform.com/help/148-getting-the-form-iframe-code

    Do let us know if you have further questions.

    Thanks.