What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove email in the bounce list

    Asked by detetivemohammed on September 06, 2013 at 02:47 PM

    Hello

     

    Is showing this message:

     

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

     

    I ask you kindly remove my email again the list of rejection or BOUNCE LIST

     

    E-mail-s:

    detetivemohammed@hotmail.com

    detetivedelima@hotmail.com

     

    Looking forward urgent

    Page URL:
    www.detetivejau.com

    bounce list bounce JotForm email message JotForm Support
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 06, 2013 at 03:01 PM

    Hi,

    Your email ended to the bounce list to the following reason.

    Result: 

    detetivemohammed@hotmail.com is IN the bounce list  

    Reason(s) : Complain about Abuse

    Kindly make sure this email is valid and legit. It may also help if you could whitelist our JotMail IPs so your email service provider won't list us as spams/malicious. How to setup email alerts to prevent email bouncing related issues

    Regards!