Remove email in the bounce list

  • Profile Image
    detetivemohammed
    Asked on September 06, 2013 at 02:47 PM

    Hello

     

    Is showing this message:

     

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.

     

    I ask you kindly remove my email again the list of rejection or BOUNCE LIST

     

    E-mail-s:

    detetivemohammed@hotmail.com

    detetivedelima@hotmail.com

     

    Looking forward urgent

  • Profile Image
    EltonCris
    Answered on September 06, 2013 at 03:01 PM

    Hi,

    Your email ended to the bounce list to the following reason.

    Result: 

    detetivemohammed@hotmail.com is IN the bounce list  

    Reason(s) : Complain about Abuse

    Kindly make sure this email is valid and legit. It may also help if you could whitelist our JotMail IPs so your email service provider won't list us as spams/malicious. How to setup email alerts to prevent email bouncing related issues

    Regards!