Two of my forms show "run out of upload quota"

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    danyancole
    Asked on October 23, 2020 at 11:45 AM

    Two of my forms show "run out of upload quota" when I click the link, but some forms still work. I got an email that says "You have currently reached the limits of your account", but when I look at my account it shows that I have not exceeded my monthly submissions, form views, upload space, or submission storage for a free account. So what is the issue?? I'd like to keep my free account.

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    Kenneth_C
    Answered on October 23, 2020 at 03:36 PM

    Thank you for reaching support,

    I checked your account and you still have yet to reach the upload limit, please note that you may delete submission data to free up space on your account as well.

    Here is the related Guide.

    Let us know if you have any further questions.

    Best.