Unable to download Submission 41

  • AnimalCancer
    Asked on October 23, 2020 at 12:08 PM

    When I download submission 41 in my veterinary medical history form it says "There are no answers to display." but I can clearly see on the website that it is filled out. Why won't it download properly, I've never had this issue before.

  • VincentJay
    Replied on October 23, 2020 at 4:04 PM

    Hello,

    Are you referring to this form? https://www.jotform.com/202383863779166

    Could you please provide the submission ID? To find the submission ID, please follow this guide: https://www.jotform.com/help/549-where-to-find-the-submission-id

    Also, do you encounter any error message when you try to download the submission? If yes, please let us know so we can try to replicate or investigate it further.

    We'll wait for your reply. Thank you!