Hi, I accidentally unsubscribed from Jotform!

  • Reeve_Jackson
    Asked on October 23, 2020 at 1:02 PM

    I clicked the link at the bottom of one of my notification emails that said "Do not show this anymore (X)" because I thought it referred to the Jotform branding. I immediately received a message that said "You are now unsubscribed." with no way to undo this action.

    I need to continue to receive notification emails from Jotform. Can you assist?

  • Cecile JotForm Support
    Replied on October 23, 2020 at 5:54 PM

    Hello,

    You can enable emails in your account settings. Go to Settings -> Check checkboxes under Subscriptions.

    1603489792 5f93500080724 26 Screenshot 10

    Turning off all JotForm emails will not prevent your form's notification emails from reaching your email.

    Let us know if you need further assistance.