Form is not responding correctly the the conditions I established

  • GameBRKZ
    Asked on October 23, 2020 at 1:16 PM

    Form is not responding correctly the the conditions I established 

  • John Support Team Lead
    Replied on October 23, 2020 at 5:55 PM

    It seems the issue is that you were hiding the same fields on different conditions:

    1603490014 5f9350de7bd11  Screenshot 10

    This causes the form to be like "confused" on which rule should be followed.

    I would suggest that instead of using HIDE FIELD, just use SHOW FIELD conditions. Meaning, just show the fields that you want to show based on the value of a certain field.

    Let me revise the conditions you set and get back to you here once done.

  • John Support Team Lead
    Replied on October 24, 2020 at 12:19 AM

    Hi again! I just tried cloning your form and tested the conditions. It seemed to work correctly on my end, so I think there are no more revisions needed.

    When you say there were conditions that do not work, can you specify which of the conditions don't work? It would be great if you could share a screencast or a recorded video of it so we can check.