Payment portal not appearing.

  • officialrapseminar
    Asked on October 23, 2020 at 1:44 PM

    Hello,

    The payment section of my form is not showing in preview mode. Is there a way to fix this?

    Thank you in advance.

    Page URL: https://form.jotform.com/202951727805156
  • VincentJay
    Replied on October 23, 2020 at 6:44 PM

    Hello,

    I cloned the form and it is working fine on my end. You need to select the quantity of the product before you submit the form. After that, the user will be redirected to the PayPal page. Just please make sure that the PayPal account credentials are correct.

    Please try it and let us know if you need further help. Thank you.