Features Question

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    Brandy Lang 
    Asked on October 23, 2020 at 02:25 PM

    Can I store patient Information securely in your system (electronic forms/notes)?

    Can your customers create templates for daily notes, evals, consent to treats, and have the ability for patients to sign these documents?

    Is there a customer service number to call?

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    KrisLei
    Answered on October 23, 2020 at 07:42 PM

    Hello Brandy,

    Can I store patient Information securely in your system (electronic forms/notes)?

    Please note that the JotForm forms are secured by default and also HIPAA compliant. If you are required to make the forms HIPAA compliant, you can upgrade to Silver and Gold plans: how-to-upgrade-to-HIPAA-compliance?

    Can your customers create templates for daily notes, evals, consent to treats, and have the ability for patients to sign these documents?

    Yes, you can create these types of forms. You may also refer to our template gallery if you need to look for templates in building a form: https://www.jotform.com/help/106-how-to-use-form-templates.

    Then, for your users to sign or update the form after submission, you would need to include the Edit Link of the form on the autoresponder email: how-to-let-users-update-their-form-submissions-at-a-later-date

    Is there a customer service number to call?

    Unfortunately, we can't assist over the phone, but we can address all your queries here since this is our main Support System.

    I hope this helps. Let us know if you need further assistance.