stripe manual ACH integration email verification

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    Butler_Patrick
    Asked on October 23, 2020 at 03:16 PM

    What email does stripe send the verification to the customer ?


    "A customer has attempted to process a payment/donation through your form, ACH Manual Down Payment Form. Please note that you won't receive the funds until the customer verifies their bank account details with Stripe.


    A separate email about this verification process has been sent to your customer. Once the verification is complete, you will receive the funds.


    Customer mailing includes they need to verify their account details to receive money from your bank account."


    *there is no email field on the widget is why i ask

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    Lorenz_A
    Answered on October 23, 2020 at 09:17 PM

    Hi there,

    Let me verify that with the team. I'll get back to you on this ticket with an update.

    Thank you!

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    Lorenz_A
    Answered on October 26, 2020 at 03:15 AM

    Hi there,

    I sincerely apologize for the delayed response.

    Have you checked this guide https://www.jotform.com/help/560-how-to-integrate-stripe-ach-manual-with-your-form? on how to integrate stripe AHC with your forms? There's a guide there on how the customer will receive the email verification.

    1603696233_5f967669e19d6_test - 2020-10-

    I believe it has to be done manually in the Stripe Dashboard account. You will find more information on this link https://www.jotform.com/help/560-how-to-integrate-stripe-ach-manual-with-your-form?

    I hope this helps. Let us know if you need any further assistance.