Will my form be expired?

  • sahiruwrcg
    Asked on October 23, 2020 at 3:45 PM

    If I buy the price plan for one month, and when the month is gone, Can I use my form as before lifetime?

  • Jovanne JotForm Support
    Replied on October 23, 2020 at 9:40 PM

    Hi, thank you for contacting JotForm support.

    Please note that your forms won't be deleted even if you downgrade to the Free plan after subscribing to one of our paid plans. Only that you have limited usage limits as a free user, and if you exceed your account usage and limit, your forms will get disabled. However, you can always reinstate the disabled form if you are within your account limit or upgrade to a paid plan again.

    We have detailed information about account usage and limit on this page: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    I hope this will help. Let us know if you have further questions.