Account in the Overlimit status

  • Profile Image
    donosborn
    Asked on October 23, 2020 at 03:53 PM

    Hi - not sure if I sent you a note about this already, if so, my apologies for the duplicate.

    my two forms on my free account no longer work as I'm listed as
    Upload Exceeded." This seems odd as there is very little activity on these forms. Could you please have a look at this? In particular, the form titled "Golden Halo" application form, used for a charity helping sick kids. Not very many uses at all, but listing inordinate uploads.

    Thanks for your help,

    Don Osborn

  • Profile Image
    roneet
    Answered on October 23, 2020 at 09:53 PM

    We are sorry for the inconvenience this has caused.

    I have activated your account which was in the Overlimit status.

    Could you please check your forms now. Let us know how it goes.

    Thanks.