form disappeared

  • broadtheater
    Asked on October 23, 2020 at 4:08 PM

    Hello, We have a jot form embedded in our website and it appears to still be active, but when I logged on here to edit it, it does not show anywhere that I've ever had a form with you guys. Can you help? Where did it go so I can make changes? This is our embedding link: <script type="text/javascript" src="https://form.jotform.co/jsform/93307944531863"></script>

  • Vick_W Jotform Support
    Replied on October 23, 2020 at 10:13 PM

    Hi there,

    You are unable to see the form because it is not in your account. The form belongs to a different account. Do you recognize this email address?

    t**m@y********ma.co

    Are you the owner of this account as well?

    Looking forward to your reply.

    Thanks.