form disappeared

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    Asked on October 23, 2020 at 04:08 PM

    Hello, We have a jot form embedded in our website and it appears to still be active, but when I logged on here to edit it, it does not show anywhere that I've ever had a form with you guys. Can you help? Where did it go so I can make changes? This is our embedding link: <script type="text/javascript" src=""></script>

  • Profile Image
    Answered on October 23, 2020 at 10:13 PM

    Hi there,

    You are unable to see the form because it is not in your account. The form belongs to a different account. Do you recognize this email address?


    Are you the owner of this account as well?

    Looking forward to your reply.