"Start Filling" sign says "undefined"

  • paradiseseaplanes
    Asked on October 23, 2020 at 7:10 PM

    see graphic attached and linked. The button that used to say "start filling" now says "undefined" . Please fix. Many thanks. 1603494529 5f9362813d642 Screen Shot 202 Screenshot 10

    Jotform Thread 2652815 Screenshot
  • Jovanne JotForm Support
    Replied on October 24, 2020 at 12:16 AM

    Hi, thank you for contacting JotForm support.

    I have checked the form and the button text displays Start Filling. Could you please check the form again and let us know if the issue persists?

    1603512902 5f93aa4700683 6 Screenshot 10


    We look forward to your response. Thank you.

  • paradiseseaplanes
    Replied on October 24, 2020 at 2:28 AM
    Yes. Still doing it.
    Shawn Kelly
    Paradise Seaplanes
    www.paradiseseaplanes.com.au
    0437 719 088
    ...
  • Vanessa_T
    Replied on October 24, 2020 at 5:50 AM

    I have just opened your form using this link, https://www.jotform.com/form/201643026993052, and was able to see Start Filling as well.

    1603532991 5f93f8bf228a5 A Screenshot 10

    I have cleared your form cache in hopes that it helps. Kindly completely clear your browser cache as well.

    How-to-clear-web-storage-in-your-browser

  • paradiseseaplanes
    Replied on October 24, 2020 at 6:28 AM
    That’s nice. It looks like you’re using a desktop. All of my customers use a mobile device. The screenshot I sent was from a mobile device. Would it be possible for you to check it on a mobile device?
    Shawn Kelly
    Paradise Seaplanes
    www.paradiseseaplanes.com.au
    0437 719 088
    ...
  • paradiseseaplanes
    Replied on October 24, 2020 at 6:28 AM
    Working now. Thank you.
    Shawn Kelly
    Paradise Seaplanes
    www.paradiseseaplanes.com.au
    0437 719 088
    ...