"Start Filling" sign says "undefined"

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    paradiseseaplanes
    Asked on October 23, 2020 at 07:10 PM

    see graphic attached and linked. The button that used to say "start filling" now says "undefined" . Please fix. Many thanks. 1603494529_5f9362813d642_Screen Shot 202

    Screenshot
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    Jovanne_A
    Answered on October 24, 2020 at 12:16 AM

    Hi, thank you for contacting JotForm support.

    I have checked the form and the button text displays Start Filling. Could you please check the form again and let us know if the issue persists?

    1603512902_5f93aa4700683_6.png


    We look forward to your response. Thank you.

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    paradiseseaplanes
    Answered on October 24, 2020 at 02:28 AM
    Yes. Still doing it.
    Shawn Kelly
    Paradise Seaplanes
    www.paradiseseaplanes.com.au
    0437 719 088
    ...
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    Vanessa_T
    Answered on October 24, 2020 at 05:50 AM

    I have just opened your form using this link, https://www.jotform.com/form/201643026993052, and was able to see Start Filling as well.

    1603532991_5f93f8bf228a5_A.gif

    I have cleared your form cache in hopes that it helps. Kindly completely clear your browser cache as well.

    How-to-clear-web-storage-in-your-browser

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    paradiseseaplanes
    Answered on October 24, 2020 at 06:28 AM
    That’s nice. It looks like you’re using a desktop. All of my customers use a mobile device. The screenshot I sent was from a mobile device. Would it be possible for you to check it on a mobile device?
    Shawn Kelly
    Paradise Seaplanes
    www.paradiseseaplanes.com.au
    0437 719 088
    ...
  • Profile Image
    paradiseseaplanes
    Answered on October 24, 2020 at 06:28 AM
    Working now. Thank you.
    Shawn Kelly
    Paradise Seaplanes
    www.paradiseseaplanes.com.au
    0437 719 088
    ...