I can’t see my invoice

  • Andrea
    Asked on October 23, 2020 at 7:42 PM
  • KrisLei Jotform Support
    Replied on October 24, 2020 at 12:12 AM

    Hello Andrea,

    Here's a detailed guide to access your billing invoice:

    1. Click on your profile image and then click your username to access your My Account page.

    2019 11 26 010 Screenshot 10


    2. Click the Billing tab.

    2019 11 26 011 Screenshot 21


    3. Scroll down a bit in the billing tab, and you should be able to see the Invoices section. Click on View to reveal your list of invoices.

    2019 11 26 012 Screenshot 32

    4. Click on the "view" link on each invoice to see their details.

    2019 11 26 014 Screenshot 43

    For reference: how-to-check-invoices