Bulk Spam submissions recieved.

  • Profile Image
    Tyler Rodgers 
    Asked on October 23, 2020 at 08:07 PM

    Hello!

    I have a contact us form. I had a potential client send me a ton of text, along with some links to websites. I want to limit the amount and type of stuff people send me. Is there a way to implement a character limitation or captcha function?

  • Profile Image
    Jovanne_A
    Answered on October 24, 2020 at 12:35 AM

    Hi, thank you for contacting JotForm support.

    As per checking, there is no JotForm account associated with the email address you have used in this support ticket. I have also checked the website you provided, but I did not find any JotForm embedded in it.

    Could you please provide us with the username or the email address associated with your JotForm account? Also, please provide us the Form URL in question that received spam submissions.

    You can also check this guide on how to prevent spam submissions:

    1. Adding a captcha field to the form to prevent spam submissions.
      Guide: How to Add a Captcha Field

    2.  Use the Unique Submission or Unique Question features to prevent duplicate and spam submissions.
      Guide: How to Set Unique Submissions on a Form
      How to set Form Limits Based on a Unique Question

    I hope this will help. Let us know if you have further questions.