My Account has suspend

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    Rani Mardiana 
    Asked on October 24, 2020 at 12:03 AM

    Good Morning, I have trouble with my account. My Account has suspend until now. How should i do to active my account?

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    Answered on October 24, 2020 at 04:18 AM

    The form 202963364163052 found on your account mardianarani1 is suspicious of phishing activity and was auto suspended by our phishing detector due to logo.


    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In line with this, we would like to request these information from you:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to another account suspension.

    Send these proofs to with Thread #2653148 as your subject.

    They will let you know about the status of your account after a thorough review of your proofs.