How can I make headers to show up on my email and submission form?

  • Profile Image
    sitecreativemarketing
    Asked on October 24, 2020 at 12:33 AM

    Hi Jotform Team,

    This is my first time to use Jotform and I have a question about the header. I used header element to add some texts on my form as picture below.

    1603513651_5f93ad3329da3_

    These texts are showing on the form for my clients. However, they are not showing up on my received email. Could you please show me how to make it visible to my received email?

    I have included my jotform link here for your additional information. https://form.jotform.com/202967981556067

    Thank you!

  • Profile Image
    Patrick_R
    Answered on October 24, 2020 at 05:29 AM

    Hello! The extra headers that you're referring to cannot be automatically inserted in the email templates. You'll need to manually copy/paste this data from your form into the email template's "Email Content" section.

    Guide: how-to-edit-the-email-template-for-notifications-and-autoresponders

    In case you need our assistance with this, feel free to let us know.

    Thank you!

  • Profile Image
    sitecreativemarketing
    Answered on October 24, 2020 at 06:28 PM
    Thank you for your quick response.
    I am able to get headers to show up in my received email by following your
    article. However, when I logged in to the jotform account, under my
    submissions, I noticed that these adding headers are not showing up. Is
    there any way to let these headers show up in my submissions inside the
    jotform account?
    Thank you.
    Warm Regards,
    ...
  • Profile Image
    roneet
    Answered on October 24, 2020 at 08:35 PM

    You may enable the headers from the submissions page settings:

    1603585875_5f94c753c0cbc_

    Let us know if you have further questions.

    Thanks.