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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded PayPal form Code - Does not Submit Payment

    Asked by ContractLaborJobs on September 06, 2013 at 11:40 PM

    i have my pay pal set up linked to the webpage and it shows on the form yet i have not recieved any payment they should not be able to submit without payment thats the whoe reason i use JOTFORM for

    Page URL:
    www.pipelinepersonnelproviders.org/employment-packet.html

    Screenshot
    Submissions JotForm able to submit
  • Profile Image

    Answered by Cesar on September 07, 2013 at 12:13 AM

    Hello, 

    Kindly try to re-insert the PayPal Payment tool into your form, as I see that the last field (Free Text - HTML Field) is not part of a payment tool field.

    Do select it from the Payment Tools on the left hand side of the Form Editor:

    1

     

    Do let us know if the issue persists. Thank for using JotForm.

     

    Related Articles:

    Order Form Basics

    Setting Up Your First Order Form

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    Answered by ContractLaborJobs on September 07, 2013 at 12:19 AM

    then all it did was go to the wizard, which i do not want.. can you see if the button is linked now?

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    Answered by Cesar on September 07, 2013 at 01:38 AM

    Form is submitted, it's redirected to the custom Thank You Page, but there is no PayPal process at any point. It may seem the problem relates to the issue on this thread:

    http://www.jotform.com/answers/250166-Paypal-button-integration

    If you need additional assistance, do let us know. Thank you.

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    Answered by ContractLaborJobs on September 07, 2013 at 07:48 AM

    i have tried all night to get this to work 500 different ways, can someone not just make it work 

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    Answered by ContractLaborJobs on September 07, 2013 at 08:22 AM
    i have tried all night to get this to work. 500 different ways i do not want the payment wizard that lets me change no html. cant someone actually help me? make it work
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    JotForm Support

    Answered by jonathan on September 07, 2013 at 02:00 PM

    @  ContractLaborJobs

    Hi,

    From what I have checked so far, your current issue is not about the JotFrom paypal submission. But rather the paypal html form that you have embedded into JotForm form.

    We currently do not support this method of 3rd party integration into the form.

    I highly suggest that you should use the official JotForm paypal payment tools instead.

    https://www.jotform.com/help/50-PayPal-Forms

     

    Also, it seems that your website is having script conflict issue with the form's script. Re-embed the form using its iframe code to fix the script conflict.

    Getting-the-Form-iFrame-Code

    Please inform us if you need further assistance.

    Thanks.

     

  • Profile Image

    Answered by ContractLaborJobs on September 07, 2013 at 10:09 PM
    your Jotforms do not allow for submission of html, and i need my paypal button to say Apply Now. Basically the results of the payment wizard look tacky and unprofessional. is there any way to make the button and product selection that i have look that way thru using JotForm tools?
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    JotForm Support

    Answered by Welvin on September 08, 2013 at 12:37 AM

    Hi,

    In our Payment Tools, you can only list product items in Radio Button (single selection) or Checkbox (multiple selection) formats. But you can always change the Form's Submit Button to any button you want. 

    Anyway, I think I've found a workaround using the same format. I'll get back to you later today.

    Thanks

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    JotForm Support

    Answered by Welvin on September 08, 2013 at 12:49 AM

    Got it! Here's the clone version of your form: http://www.jotformpro.com/form/32500308012940. Just please simply clone it back and use it instead of your current form. Please be sure to run the Payment Wizard and change the Email Address of the Paypal Account.

    1. Run the Wizard

    2. Change the Paypal Email Address

    Thanks

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    JotForm Support

    Answered by Welvin on September 08, 2013 at 01:06 AM

    Here's the guide on how to clone a form: How to Clone a Form. Again, the Product Field is now using our Paypal Standard Payment Tool. It is being configured using Custom Quantity Product with Special Pricing Enabled (How To Add Options In The Payment Form. I have injected a few custom CSS codes to the form to hide some of the field properties to make it looks like the same as your Paypal HTML Codes output.

    After someone selects an item from the Dropdown Menu, they will be directed to the Paypal's Payment Page. 

    If they will pay or send their payments, you should be able to receive both Email Alerts from Paypal and Jotform per your email notification settings.

    If they "REFUSE" to pay or didn't settle their payments, you won't receive any email alerts from Jotform and Paypal and that particular submission will be logged as an Incomplete Payment. You can check that by following this guide: How to View Incomplete Payments.

     

    Thanks

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    Answered by ContractLaborJobs on September 08, 2013 at 12:23 PM
    that looks way better thank you but just one more question.. the payment is set as required for submission of form right/? because that is exactly what my form looked like before but the customer basically could just push submit and get around the payment. that isnt the case with this one correct? thanks again for the effort.
  • Profile Image

    Answered by Cesar on September 08, 2013 at 01:28 PM

    The form has the Skilled Pay Grades $40.00USD selected by default, and there is only 2 options the user can select from (both containing payments) so there wont be any way to get around the payments when submitting the form.

    If you need additional support, do let us know. Thank you.

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    Answered by Cesar on September 08, 2013 at 01:44 PM

    I've also gone ahead and raised a ticket for a feature request, so that the Development Team can evalute the possibility to streamline this process for ease of access. Now I can't promise they will go ahead and integrate this feature at any point in time. But I consider the input you've provided must be mentioned.

    Thank you for using JotForm