My IP address has been banned??

Hi there,

I was in the midst of setting up my forms and just created some random forms from your templates. To try and understand the system. However today when I tried to access your site on my computer it said my IP was banned? I haven’t tried to send out the forms and was merely in the process of putting them up

Hello there,

Thank you for reaching out to us.

For us to better assist you, please share the IP address you're on, so we could check on our end.

You can find your IP Address by searching "What's my IP" on your browser.

Looking forward to your response.

Hi there,
My accounts as unbanned as someone on facebook messenger was able to assist
me. However, my IP address is still banned. Could you assist me? Thanks
My IP Address is 115.66.101.186
Regards,
Jamin Huang
...

Hello there,

Thank you for the additional information.

I've added your IP on the whitelist. You should be able to access your form.

If you have further questions, let us know.