Send customer a pdf

  • Profile Image
    dawnwright60
    Asked on October 24, 2020 at 05:14 AM

    Hi

    after someone has submitted their form on my payment form page, i want them to be shown a pdf that they can read and download. The pdf isnt a jotform, is this possible?

    If not, I can send them a form. I have made a form called session guidelines which I can put a link to on my thank you page of payment form but i would like them to be able to receive a copy of this by email when they press submit but when i try to do that on conditional formatting, it is all greyed out and wont let me.

    Is there a way to do either of the above things?

    Thanks

  • Profile Image
    gerardw
    Answered on October 24, 2020 at 06:36 AM

    Yes, it is possible.

    You can attach this PDF file to the autoresponder email that you can set up on the form: https://www.jotform.com/help/393-how-to-attach-a-file-to-autoresponder-emails

    So once the form is submitted, the person will receive the autoresponder email along with this PDF file as an attachment.

    Please review and let us know if that would help.