Clicking on the form link does not take me there.

  • dasmithaus
    Asked on October 24, 2020 at 8:24 AM

    There is a form that I'm supposed to fill out for my doctor's appointment later this morning, but clicking on the link does not take me there.

  • Vanessa_T
    Replied on October 24, 2020 at 8:27 AM

    Can you please share to us the link that has been provided? If it was sent thru email, you can also forward the email to us at support@jotform.com with subject line Ticket #2653442.

  • David JotForm Support Manager
    Replied on October 26, 2020 at 7:16 PM

    Thanks for sharing the link(https://hipaa.jotform.com/202164028087148). I have tested it and got this:

    1603754137 5f975899f244c formlink Screenshot 10

    The form appears to be private, or disabled by the user. Please contact the form owner.