What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I cant remember my password and the recovery option cant find my ema

    Asked by John on May 20, 2011 at 11:25 AM

    I cant remember my password and the recovery option cant find my email address. I am using the following email address for my account: "sales@citixen22.us"

    Page URL:

  • Profile Image

    Answered by Support on May 20, 2011 at 11:28 AM

    Please cancel this request. This is not a private forum, but a public forum. Jotforms does not provide FREE support and wont do password support on a public forum.

  • Profile Image

    Answered by Jane on May 20, 2011 at 01:09 PM

    Delete this thread

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 20, 2011 at 05:49 PM


    I couldn't find either a registered or guest account under that email address you mentioned.  Are you sure that the email address you provided is correct? Do you still need help in recovering your account?

    I'll await you response. Thank you.