What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to show/hide questions beased on user input?

    Asked by besttripadvice on September 07, 2013 at 05:05 AM

    Hello,

    I would like to insert the following in my form:

     

    "Did you purchase a Discount Card"  followed by two check boxes for yes & No......

                                                   If yes is checked  -  a text box should pop up for text input.

                                                   If no  -     a message should appear to give direction on a card purchase. 

     

    IS THIS POSSIBLE?  

     

    Thanks again,

    purchase message check card
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 07, 2013 at 05:45 AM

    Hello,

    It's very easy to create such forms by using the conditions feature.

    I created a demo form for you, please take a look:  http://form.jotform.co/form/32492222647858

    Here are the steps:

    1. Load your form in form editor.

    2. Add a radio button question in your form with options as yes/no.

    3. Add two more questions in your form which needs to be shown on click on yes/no question.

    4. Add conditions in your form to show/hide questions based on the answer of your first question.

    Here is a guide to help you:  http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

     

    Hope this helps.

    Thank you!

  • Profile Image

    Answered by besttripadvice on September 07, 2013 at 07:45 AM

    Thank you.  But still having trouble....My original radio button answers (YES & NO) allows both boxes to be checked at the same time.  I'm a little confused with all the yes and no.  

     

    Also having trouble creating the option Response to NO.  How do I add this message?

    "A message should appear to give direction on a card purchase"

    Actually would you mind posting a screen shot of the conditions you used to set up the sample you sent me?  I would REALLY appreciate it as this would solve much of my confusion.  

    Thanks again. 

     




     

  • Profile Image

    Answered by jedcadorna on September 07, 2013 at 01:11 PM

    Hi,

    I've checked your form and it shows that you are using a check box instead of radio button. Just simple replace the check box to radio button and set your condition and it should work now.

    radio

    Let us know if you have further questions.

    Thanks,