missing info on submission

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    Asked on October 24, 2020 at 05:31 PM

    hi, why is an entire page missing from customer's submission? they are required fields so i know the customer would've had to fill it in in order to submit the form. see my transportation form and submissions, no response from the page transportation request has been submitted.

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    Answered on October 24, 2020 at 08:00 PM


    Transportation Request Form is under Page 4. 1603583671_5f94beb7f01e6_37.png

    However, you have conditions that hide Page 4 if the user answers "No" to Do you have another child to enroll. When a page is hidden even if there are fields required, the form will still submit.


    You can delete or change the conditions you have created without hiding Page 4 to fit your requirement.

    Let us know if you need further assistance.

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    Answered on October 24, 2020 at 08:28 PM
    Thank you very much for your response
    H.O.M.E Preschool
    976 SW 81st Ave.
    North Lauderdale, FL 33068
    (954) 722-1690, (954) 951-5561