What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    on the preview and edit section my paypal button works, if i embed the form on my site it does not

    Asked by ContractLaborJobs on September 07, 2013 at 06:02 AM

    on the edit my forms section i can push the paypal button and it goes straight to paypal but when i save that and paste it into my site with the source code it does not work.. this cost me 960 in submission/fees today alone.. i have repeated wrote for help with this.

    i do not want to go to the wizard bcz i cannot input any html. 

    i need it to work period.!!!!

    is there someone to help and just make it work.???? payment options does not let you input anything except in the wizard format,. i have been up all night trying to get this to work to no avail

    Page URL:
    www.pipelinepersonnelproviders.org/employment-packet.html

    site section My Forms paypal button source
  • Profile Image
    JotForm Support

    Answered by jonathan on September 07, 2013 at 02:17 PM

    Hi,

    On this thread we have explained to you why it will not work. What you were trying to apply is simply not the JotFrom paypal integration. You have to use the official JotForm paypal payment tools (and go to the wizard) to have a working paypal payment form.

    The latest I checked, this form http://www.jotformpro.com/form/32394792784974 submits just fine. But this is not a JotForm Paypal form.

    Unfortunatelly, it will be difficult for us to support you on this if you insist on embedding the paypal html code into the form since we cannot guarantee the correctness of the code.

    The least I can suggest you can try on this is to try re-embedding the form in your website using its iframe code to prevent script conflict.

    Getting-the-Form-iFrame-Code

    Please inform us if re-embedding using the iframe code makes any difference.

    Thanks.