LIGHTBOX form not showing any field in Shopify web store.

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    onaidac
    Asked on October 24, 2020 at 08:29 PM

    Hi, I am trying to add a LIGHTBOX form to a Shopify website that we are building. I embedded the form code in a custom snippet. However the form doesn't show any field. If I embed the code as a popup form I do see the form fields. Thanks for your time.

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    KrisLei
    Answered on October 24, 2020 at 09:37 PM

    Hello,

    Please try to move the Lightbox code before other scripts in the head section of your page, as shown by my colleague @Mike on this ticket: https://www.jotform.com/answers/1372218:

    Example:

    1603589757_5f94d67deeadc_

    If the issue persists, please share with us the URL where the form is embedded to investigate it further? Thank you.