My account has been suspended

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    Sandra Laws 
    Asked on October 24, 2020 at 10:52 PM

    I have created a booking form but my account has been suspended - please can you reinstate it for me. It is created using the email jotform@careandcollect.co.uk

    Thank you

  • Profile Image
    Vanessa_T
    Answered on October 25, 2020 at 12:43 AM

    Your account was suspended since it was asking for sensitive information (eg: password) which is against our Terms Of Use.

    I have removed the offending fields on your form and reactivated your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.