Can't sign up with email adress

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    Asked on October 25, 2020 at 01:02 AM


    I want to sign up with email adress and it says "not valid". I have deleted account from my old yahoo mail adress, but it, also, says "not valid".

    Can you please help me.

    Thank you so much,


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    Answered on October 25, 2020 at 01:21 AM

    As per checking, both emails are already linked to a JotForm account. Unfortunately, it is not possible to reuse an email even if the account has been deleted.

    Since your account is active, you can directly login using it. If you forgot your password, you can reset your password: How-to-reset-the-password