how can i avoid mutiple registration with same email id in zoom

  • Profile Image
    njanani.reddy
    Asked on October 25, 2020 at 05:25 AM

    I have integrated the form with zoom. If i register the form with 2 different names but same email id. I am getting 2 emails of zoom, though the link is same. I dont know how to avoid usage of same emai id. Any work around for this.

  • Profile Image
    Patrick_R
    Answered on October 25, 2020 at 05:49 AM

    Hello! You can achieve this by setting your Email Address field as a unique question field from he Form Settings (as shown in the screenshot below).

    1603619368_5f954a2835004_The Easiest Onl

    To read more about how this setting works, please read: how-to-set-form-limits-based-on-a-unique-question

    If you have any further queries, let us know.

    Thank you!

  • Profile Image
    njanani.reddy
    Answered on October 26, 2020 at 03:52 AM

    That was valuable input. Is it possible to give a warning msg instead of this option when same email id is entered.

  • Profile Image
    Patrick_R
    Answered on October 26, 2020 at 05:09 AM

    Hi! The duplicate field value check happens at the server side after the form has been submitted; so it won't be possible to modify this default working. However, you can display a warning message (like shown below) informing your users that duplicate emails aren't allowed:

    1603703332_5f9692246428e_Form with Uniqu

    In this screenshot, simple text is used. However, there is also an option to change the text color to red or yellow. This can be done with custom CSS. We can prepare the CSS code, let us know if you want us to.

    I hope this helps.

    Thank you!

  • Profile Image
    njanani.reddy
    Answered on October 26, 2020 at 09:33 AM

    Yes can you please add the code. You can make it red.

    my form link is https://form.jotform.com/202980163354454.


    Thank you.

  • Profile Image
    Patrick_R
    Answered on October 26, 2020 at 10:51 AM

    Hello! I noticed that you're not using our standard Email field. I see an 'Email Validator' widget instead (screenshot show attached below).

    1603723881_5f96e2695b5f1_chrome-capture

    Kindly note that the 'Email Validator' widget on your form can't be used as a unique question. You'll need to implement the standard Email field that we have under the Basic Tab (in Left "Form Elements" Menu).

    However, if you still need to use this field, then you can use our "Unique Submission" feature instead. This is a Cookie and IP based check. So another submission won't be possible on the same IP and Browser. You can read more about this here: how-to-set-unique-submissions-on-a-form

    Let us know which Email field you wish to use, accordingly, we'll prepare the CSS code.

    Thank you!

  • Profile Image
    njanani.reddy
    Answered on October 27, 2020 at 06:08 AM

    Hi, I just want to put warning msg as suggested by you (Answered on October 26, 2020 at 05:09 AM), under the Email Validator Widge:

    Can you please add this warning msg: Please dont use same email id for different registration, as only one webinar link will be generated

    red color


  • Profile Image
    Dagmar_B
    Answered on October 27, 2020 at 07:12 AM

    Hello,

    I updated your form with the sentence in red under the email validator field.

    1603797119_5f98007fd1a63_