Visual Report Builder redirects to "My Forms" page.

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    comiteclubesparalimpicos
    Asked on October 25, 2020 at 07:45 AM

    visual report is available in the panel options but when I select "visual report creator" nothing happen.

    Please, let me know how to access visual report properly or tell why this is happening.



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    Ariel_P
    Answered on October 25, 2020 at 10:31 AM

    Hello there,

    Thank you for reaching Support.

    I was able to replicate the issue on my end.

    Let me forward this to our backend team so that they can check. We will notify you once we have an update on this.

    We appreciate your patience.

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    Vick_W
    Answered on October 26, 2020 at 02:26 AM

    Hi there,

    The issue has already been resolved. Please refer to your latest ticket for the updates on the link below.

    https://www.jotform.com/answers/2654746

    I'm closing the escalation for this ticket.

    Thanks.