I have Silver plan but why it suddenly changed to starter?

  • Anajmi
    Asked on October 25, 2020 at 8:21 AM

    1603628495 5f956dcf48a10 Screenshot 10

  • Vanessa_T
    Replied on October 25, 2020 at 10:49 AM

    As per checking, your Anajmi account has just been created and there is no active subscription.

    It looks like you have multiple JotForm accounts. Kindly try logging in to your other account.