Unable to view submissions page

Hi there,

Ive just logged in to get my latest submission data and when clicking "submissions" from my forms list the submission page on all forms is a blank screen.

(as a temporary solution I managed to download the data through clicking "inbox" and then download data... but this way I cannot view the information as a table first.

Hi,

We apologize for the inconvenience.

Can you try to clear your browser's cache or try an incognito browser? I have cleared your form cache on my end. Please try it again, and let's see if it will make a difference.

Please do get back to us if the issue persists. Thank you.

Hi, Thanks for getting back to me, I had tried that already yesterday with 2 different browsers and also cleared the cache in the jot form settings but it didn't make a difference however this morning without doing any further clearing the problem seems to have fixed itself? thanks for your help

Hi there,

It might be something temporary that got fixed with the updates. If the issue persists then please let us know.

Thanks.