Suspended Account

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    Makayla Marchand 
    Asked on October 25, 2020 at 05:03 PM

    Hello. I just tried to log in on my computer and for some reason it says my account is suspended and I would like assistance in getting it back. Thanks.

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    Answered on October 25, 2020 at 10:53 PM

    Hi Makayla,

    I'm unable to find a registered account against Please provide your account username or the email address registered with us so we can provide assistance accordingly.


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    Makayla Marchand 
    Answered on October 26, 2020 at 02:28 PM
    It is Thank you
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    Answered on October 26, 2020 at 07:22 PM

    Hi there,

    Your account was suspended due to the form for collecting login credentials.

    Online Form Builders, including JotForm, are sometimes being used for identity theft and we go to great lengths to prevent this. That is why collecting these types of data is considered a phishing activity, as stated in our terms of use.

    We have now deleted the offending field and reactivated your account.

    Let us know if you have further questions. Thank you.