Unable to view the downloaded picture

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    Luz giorsano 
    Asked on October 25, 2020 at 06:02 PM

    For some reason I cannot connect to a downloaded picture from a prospective client. And it goes straight to an error forgot form

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    roneet
    Answered on October 25, 2020 at 11:38 PM

    The client needs to provide an access to vie with uploaded files.

    They need to change the settings in their account in order to allow the external users to view the images:

    https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files

    You may forward this answer to the form owner.

    Thanks.