I cannot create a visual report

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    sykesaustralia
    Asked on October 25, 2020 at 07:26 PM

    For some reason when I click through to the option of creating a visual report it just takes me back to the main page and doesn't allow me to produce a report. I select the form I want to use and that is as far as I get before it reverts to the main jotform page.

    Any suggestions,? I see this is a new option so perhaps it's a bug?

  • Profile Image
    Vick_W
    Answered on October 26, 2020 at 01:25 AM

    Hi there,

    Thank you for reporting the issue. We've escalated this to the backend team already. As soon as it is fixed we will inform you here.

    Thanks.

  • Profile Image
    Vick_W
    Answered on October 26, 2020 at 02:21 AM

    Hi there,

    We've just received an update that it has been fixed now. Please check it on your end again and let us know if the issue persists.

    Thanks.