What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by school4ullc on May 20, 2011 at 01:27 PM

    I did not choose to use SSl submissions and now it is saying that the form has been disabled and I have only used 12 regular submissions. How do I get it back?



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    JotForm Support

    Answered by NeilVicente on May 20, 2011 at 05:47 PM


    I checked your account statistics to find out why your forms are disabled.

    Well, it looks like you have used up your secure submissions limit of 10 per month.  Your forms are disabled for now until next month, when your account limits are refreshed.

    To make sure that you are not using secure form url, and that you are embedding non-secure codes, always uncheck the small secure checkbox in the Embed Form Wizard.

    I think it is best that you re-embed your forms to make sure that the codes are non-secure. Non-secure form have http in the url against https for secure.

    Do let us know if you have more questions.